Terms of Service

Last updated: July 1, 2026  ·  Effective: July 1, 2026

These Terms of Service (the "Terms") are a legal agreement between you and Yuvraj Dhamija, an individual developer ("we," "us," or "our"), governing your use of the Ladoo mobile application and related services (the "App" or "Service"). Please read them carefully.

Please note: These Terms include important provisions that affect your legal rights, including a disclaimer of warranties, a limitation of our liability, your agreement to indemnify us, and an agreement to resolve disputes by binding arbitration on an individual basis and to waive class actions. The AI tutor is an educational tool and can make mistakes, do not rely on it as professional advice.

1. Acceptance of these Terms

By downloading, accessing, or using the App, or by tapping "I agree" (or a similar control), you agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the App. If you are using the App on behalf of another person or entity, you represent that you are authorized to accept these Terms on their behalf.

2. Eligibility

You must be at least 13 years old to use the App. If you are under the age of majority in your jurisdiction, you may use the App only with the involvement and consent of a parent or legal guardian who agrees to these Terms. By using the App, you represent and warrant that you meet these requirements, that the information you provide is accurate, and that you are not barred from using the App under any applicable law.

3. The Service

Ladoo is an educational app for learning Punjabi. It includes lessons, vocabulary and script practice, stories, progress tracking and gamification features, and an optional conversational AI tutor ("Bhaji") with speech features. Some content is available in a limited offline mode; full functionality requires an account and an internet connection.

We may add, change, suspend, or discontinue any part of the App at any time, including features, content, and availability, with or without notice. We are not liable to you or any third party for any modification, suspension, or discontinuation of the Service.

4. Your account

To use most features you must create an account using email and password, Sign in with Google, or Sign in with Apple. You agree to:

• provide accurate and current information;
• keep your login credentials confidential and secure;
• be responsible for all activity that occurs under your account; and
• notify us promptly at LadooSupport@gmail.com of any unauthorized use or security breach.

We are not liable for any loss arising from unauthorized use of your account. You may delete your account at any time from within the App.

5. License & acceptable use

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to download and use the App on a device you own or control, for your own personal, non-commercial use. All rights not expressly granted are reserved.

You agree that you will not, and will not permit anyone else to:

• copy, modify, distribute, sell, lease, or create derivative works of the App or its content;
• reverse engineer, decompile, or disassemble the App, or attempt to extract its source code, except where this restriction is prohibited by law;
• access the App or its backend by any means other than the interfaces we provide, or use bots, scrapers, or automated systems;
• interfere with, disrupt, overload, or attempt to gain unauthorized access to the App, our servers, or networks, or circumvent any rate limits, usage limits, security, or authentication measures;
• use the App to transmit unlawful, infringing, harassing, defamatory, hateful, sexually explicit, or otherwise objectionable content, or to harass or harm others;
• submit content that you do not have the right to submit, or that violates the rights of others;
• use the AI features to generate content that is illegal, harmful, deceptive, or that violates the policies of our third-party AI providers;
• use the App for any commercial purpose or to build or train a competing product or model; or
• use the App in violation of any applicable law or regulation, including export-control and sanctions laws.

We may investigate and take appropriate action, including suspending or terminating your access, for any violation of these Terms.

6. AI tutor & educational content

The AI tutor uses third-party artificial-intelligence services to generate responses. You understand and agree that:

• AI output can be inaccurate. Responses, translations, corrections, and pronunciations may contain errors or be incomplete or inappropriate. Output is generated automatically and does not represent our views.
• It is not professional advice. The App and the AI tutor are for general educational and language-learning purposes only and are not a substitute for professional, legal, medical, financial, or other advice. Do not rely on the App for any decision that requires professional judgment.
• Don't share sensitive information. Messages and voice you send to the AI tutor are processed by third-party providers. Do not submit sensitive personal information through the chat.
• Consent. Use of the AI tutor requires your consent to this processing, as described in our Privacy Policy.

You are responsible for evaluating and verifying any information provided through the App, and you use the AI features at your own discretion and risk.

7. Subscriptions, free trials & payments

Subscriptions

The App offers an optional paid subscription ("Ladoo Pro") that unlocks additional features. Subscriptions are sold as auto-renewing in-app purchases and are billed through your Apple App Store account, subject to Apple's terms. Prices are shown in the App at the point of purchase and may vary by region and over time.

Free trials

We may offer a free trial. Unless you cancel at least 24 hours before the trial ends, your subscription will automatically convert to a paid subscription and your payment method will be charged the applicable price. Trial eligibility and terms are determined by us and the App Store and may change.

Auto-renewal

Subscriptions automatically renew for the same period at the then-current price unless cancelled at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours prior to the end of the current period.

Cancellation & refunds

You can manage or cancel your subscription at any time in your App Store account settings (apps.apple.com/account/subscriptions). Cancellation takes effect at the end of the current billing period, and you retain access until then. Payments are generally non-refundable, and we do not provide refunds or credits for partial periods, except where required by law. Refund requests for App Store purchases are handled by Apple under its policies.

Price changes

We may change subscription prices. Price changes apply to renewals after notice is provided as required by the App Store, and where required, with your consent. If you do not agree to a price change, you may cancel before it takes effect.

8. Your content & feedback

"Your Content" means information you submit through the App, such as tutor messages, voice input, profile details, and feedback. You retain ownership of Your Content. You grant us a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, reproduce, and display Your Content solely to operate, provide, secure, and improve the Service (including by sending it to our third-party providers as described in the Privacy Policy).

You represent that you have the rights necessary to submit Your Content and that it does not violate these Terms or any law or third-party right. If you send us suggestions, ideas, or other feedback ("Feedback"), you grant us a perpetual, irrevocable, worldwide, royalty-free license to use the Feedback for any purpose without any obligation or compensation to you.

9. Intellectual property

The App and all of its content, features, and functionality, including the "Ladoo" name and logo, software, lessons, curriculum, audio, graphics, text, and design, are owned by us or our licensors and are protected by copyright, trademark, and other laws. Except for the limited license granted above, nothing in these Terms transfers any right, title, or interest in the App to you. You may not use our names, logos, or trademarks without our prior written permission.

10. Third-party services

The App relies on and integrates with third-party services, including Apple, Google (including Google's AI and speech services), and Supabase. Your use of those services may be subject to their own terms and policies. We do not control and are not responsible for third-party services, and we make no warranties about them. Your dealings with third parties are solely between you and them.

11. Privacy

Our collection and use of personal information is described in our Privacy Policy. By using the App, you consent to those practices.

12. Disclaimers

The App and all content and services are provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory. To the fullest extent permitted by law, we disclaim all warranties, including any implied warranties of merchantability, fitness for a particular purpose, title, accuracy, and non-infringement, and any warranties arising from course of dealing or usage of trade.

We do not warrant that the App will be uninterrupted, timely, secure, error-free, or free of viruses or other harmful components, that defects will be corrected, or that any content or AI output will be accurate, reliable, or complete. You use the App at your own risk. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you.

13. Limitation of liability

To the fullest extent permitted by law, in no event will we (or our owners, licensors, or service providers) be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or other intangible losses, arising out of or related to your use of (or inability to use) the App, whether based on warranty, contract, tort (including negligence), statute, or any other legal theory, and whether or not we have been advised of the possibility of such damages.

To the fullest extent permitted by law, our total aggregate liability for all claims arising out of or relating to the App or these Terms will not exceed the greater of (a) the amount you paid us for the App in the twelve (12) months before the event giving rise to the liability, or (b) fifty U.S. dollars (US$50). Some jurisdictions do not allow certain limitations of liability, so some of the above may not apply to you.

14. Indemnification

You agree to indemnify, defend, and hold harmless us and our affiliates, licensors, and service providers from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use or misuse of the App; (b) Your Content; (c) your violation of these Terms or any law; or (d) your violation of any rights of a third party. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense.

15. Termination

You may stop using the App and delete your account at any time. We may suspend or terminate your access to the App at any time, with or without notice, if we believe you have violated these Terms, to protect the Service or other users, or as otherwise permitted by law. Upon termination, the license granted to you ends and you must stop using the App. Sections that by their nature should survive termination, including those on content and feedback, intellectual property, disclaimers, limitation of liability, indemnification, governing law, and dispute resolution, will survive.

16. Governing law

These Terms and any dispute arising out of or relating to them or the App are governed by the laws of the State of California and applicable U.S. federal law, without regard to conflict-of-laws principles. Subject to the arbitration agreement below, the exclusive venue for any dispute not subject to arbitration will be the state and federal courts located in California, and you consent to their jurisdiction. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

17. Dispute resolution & binding arbitration

Please read this section carefully. It affects your legal rights, including your right to file a lawsuit in court and to have a jury trial.

Informal resolution first

Before filing a claim, you agree to try to resolve the dispute informally by contacting us at LadooSupport@gmail.com and giving us 30 days to resolve it. Most concerns can be resolved this way.

Binding arbitration

If we cannot resolve a dispute informally, you and we agree that any dispute, claim, or controversy arising out of or relating to these Terms or the App will be resolved by final and binding individual arbitration, rather than in court, except as provided below. Arbitration will be administered by a recognized arbitration provider under its applicable consumer rules, and judgment on the award may be entered in any court of competent jurisdiction.

Class-action waiver

You and we agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims or preside over any form of a representative or class proceeding.

Exceptions & opt-out

Either party may bring an individual claim in small-claims court if it qualifies, and either party may seek injunctive relief in court to protect intellectual-property rights. You may opt out of this arbitration agreement by emailing us at LadooSupport@gmail.com within 30 days of first accepting these Terms, stating your name and that you opt out of arbitration. Opting out will not affect any other part of these Terms.

If any portion of this Section is found unenforceable, the remainder will remain in effect, except that if the class-action waiver is found unenforceable as to a particular claim, that claim will proceed in court.

18. Additional terms for Apple App Store

If you download the App from the Apple App Store, the following additional terms apply, and in the event of a conflict with the rest of these Terms with respect to your App Store use, these terms control:

• These Terms are between you and us only, not with Apple. Apple is not responsible for the App or its content. These Terms do not provide usage rules for the App that conflict with the Apple Media Services Terms and Conditions.
• The license granted to you is limited to a non-transferable license to use the App on Apple-branded devices you own or control, as permitted by the App Store Terms of Service and Apple's Usage Rules, except that the App may be accessed and used by other accounts associated with you via Family Sharing or volume purchasing.
• We are solely responsible for providing any maintenance and support for the App as required by these Terms or applicable law. Apple has no obligation to provide any maintenance or support for the App.
• To the maximum extent permitted by law, Apple has no warranty obligation with respect to the App. If the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any); Apple has no other warranty obligation, and any other claims are our responsibility.
• Apple is not responsible for addressing any claims by you or a third party relating to the App, including product-liability claims, claims that the App fails to conform to legal or regulatory requirements, and consumer-protection or similar claims. Such claims are governed by these Terms and are our responsibility, to the extent we are responsible under these Terms.
• If a third party claims the App infringes its intellectual-property rights, we, not Apple, are responsible for the investigation, defense, settlement, and discharge of such claim, to the extent required by these Terms.
• You represent that you are not located in a country subject to a U.S. Government embargo or designated as "terrorist-supporting," and that you are not on any U.S. Government list of prohibited or restricted parties.
• You must comply with applicable third-party agreements (for example, your wireless data agreement) when using the App.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance, will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

19. Changes to these Terms

We may update these Terms from time to time. When we make material changes, we will revise the "Last updated" date above and, where appropriate, provide additional notice within the App. Changes are effective when posted. Your continued use of the App after changes take effect constitutes acceptance of the revised Terms. If you do not agree, you must stop using the App.

20. Miscellaneous

• Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us regarding the App and supersede any prior agreements.
• Severability. If any provision is held invalid or unenforceable, the remaining provisions will remain in full force, and the invalid provision will be enforced to the maximum extent permitted.
• No waiver. Our failure to enforce any right or provision is not a waiver of that right or provision.
• Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.
• Force majeure. We are not liable for any delay or failure to perform due to causes beyond our reasonable control.
• Electronic communications. You consent to receive communications from us electronically, and you agree that electronic communications satisfy any legal requirement that such communications be in writing.
• Headings. Section headings are for convenience only and have no legal effect.

21. Contact

If you have questions about these Terms, contact us at:

Ladoo
Yuvraj Dhamija
3760 Atlantic Avenue, Long Beach, California 90807
Phone: (714) 310-3736
Email: LadooSupport@gmail.com

Ladoo · Yuvraj Dhamija · These Terms are governed by the laws of the State of California.